Low Touch IT Operations with
Algomox®AIOps and Virtual SREs.

Traditional IT Operations tools are not enough for the modern IT environment.
Algomox®AIOps platform and Algomox®Norra are purpose-built for modern IT to optimize the cost of IT Operations.
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Algomox®AIOps Components


AIOps enables digital and people transformation.
Drive your ITOps cultural changes with AIOps platform and Virtual SREs.
AI observability
Observe
Intelligent end-to-end observability by correlation of data from multiple data sources to find anomalies, error patterns, events, and incidents.
Proactive IT automation
Engage
Automate end-user engagement and front-end support activities to resolve IT incidents and service request tickets and speed up the ITSM process.
Automated Ticket Resolution
Act
Fast, effective action that reacts to changing environments to automate different IT ticket task and enable auto-remediation and auto-fulfillment.
AI based IT governance
Govern
Govern ITOps activities in a single pane of glass view providing end-to-end visibility with better capacity planning, tracking, and compliance.

Algomox®AIOps Platform


Applying advanced patent pending AI technology to IT operations.
AI based observability
Cognitive Observe Manager
Observes the health of different IT infrastructure elements, applications and services.
AI based ITIL process automation
Cognitive Engagement Console
Improve IT end-user engagement and automate IT support activities.
Auto fulfilment and Auto remediation
Cognitive Automation Engine
Enables IT team to orchestrate and cognitively automate different IT management tasks.
Busniess value dashborad
Cognitive Enterprise Dashboard
Governs the ITOps activities and map IT investment returns in terms of business value.

Algomox®Norra


AI based Virtual SRE

Redefining your IT service and support with Virtual SREs.

Algomox® Cognitive Helpdesk Agent is an AI-based IT support engineer that works with your IT helpdesk team to provide 24/7 automated IT support activities. The Cognitive Helpdesk Agent leverages its well-trained IT knowledge and skills to understand requests from IT users and uses its built-in AI models to fulfill the request.

By leveraging Norra, you can:
Shift left further with ITOps
Shift left further with IT Operations.
Automated L1 helpdesk activites
Automated L1 helpdesk activities.
Automated Ticket Routing
Issue and route the IT tickets.
Lower SLA rate
Resolve IT tickets and maintain SLA.
Service desk automation
Enable 24x7 IT Operations.

Would you like to see the technology and algorithms that power the most advanced AI platforms and services? Check out our AI and MLOps website.

Algomox AI
Have any questions?

Schedule a free Q&A session with our AIOps transformation experts.

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AIOPS
Cognitive Observe ManagerCognitive Engagement ConsoleCognitive Automation EngineCognitive Enterprise Dashboard
NORRA
What is Virtual SREs?Cognitive Helpdesk Agent
SOLUTIONS
AI-Based Observability
AI for CloudOpsAI-Based Anomaly DetectionAutomated Incident RecognitionEdge Cloud ObservabilityMicroservices ObservabilityServerless ObservabilityContainer Operations
SOLUTIONS
AI-Driven IT Support and Services
Omni-channel EngagementAI-Driven Auto RemediationAI-Driven Auto FulfillmentAI-Driven Patch AutomationL1 Help Desk AutomationAI-Driven GovernancePredictive Capacity Management
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