Engage and support your IT users with AIOps.

Enable your IT team to engage with your IT users, record and fulfil their support requirements seamlessly through omni channels and help them to comply with the service level agreements.

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AI based Cognitive Engagement Console to manage your IT tickets

Algomox Cognitive Engagement Console (CEC) enables IT organizations to improve the IT user engagement rate and automate the front end support activities and save up to 80% of the operational cost.

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Adopt the AITSM process transformation.

Automated IT process and services to improve the IT operational cost-efficiency and improve employee productivity.

Adopt the AITSM process transformation

Automate the change management process.

Leverage AIOps capability to automate the change management and patch installation and application release automation process by getting proper risk assessment and better outcomes.

Automate the change management process

Improve SLA compliance.

Automate your SLA management process to get a better definition on service level objectives which enables optimization of IT service to business.

Improve SLA compliance
Engagement Console

Cognitive Engagement Console.

Algomox CEC is an AIOps capability that helps the IT team to engage with their IT end-users effectively. The Cognitive Engagement Console helps you to evolve from the traditional ITSM domain to more analytics-driven IT service management. It also automates different tasks like incident remediation, service request fulfillment, patch and change risk assessment, and application releases. And it extends the end-user engagement through conversational AI and omni-channel interfaces.

AI based automation to manage IT tickets