Platform · AI-Native Stack

The AI-native operations stack for IT and cybersecurity

Norra for L1 SupportNorra for Linux AdminNorra for CloudOps
Data sources
Network
Endpoints
Databases / Apps
Cloud
Other Mgmt Tools
Other Sources
Connectors & Integrations · Data Ingestion
Reports, Dashboards & Analytics
Search, Query & RAGGen AI
LLM Chat & InteractionGen AI
Data Analytics Layer · ML Models
Data Processing Layer · ML Models
Extract
+
Normalize
+
Load
Federated Ops Data Store
Meta Data Logs
Vector Database
Multi-Model Datastore Cluster
Orchestration Models · ML & Deep Reinforcement Learning
DRL-Based Orchestrator & Automation Engine · Incident Remediation & Actions
Remediations & actions execute back on your sources — a closed autonomous loop

ITMox, CyberMox, Norra and MoxDB combine to automate work across NOC, SOC, infrastructure, cloud, endpoint, application, identity and compliance.

The challenge

IT and security run on separate stacks, and the gap costs you

NOC and SOC teams work from different tools, different data, and different agents, so incidents that span infrastructure and threats take longer to see and longer to fix.

Fragmented tool sprawl

Point tools for monitoring, SIEM, ITSM and XDR don't share context.

Slow correlated response

Cross-domain incidents require manual handoffs between NOC and SOC.

Staffing and skills strain

Scarce L2/L3 talent gets consumed by repetitive triage work.

Data flow

From raw signal to autonomous action

Every incident travels the same closed loop through the stack — ingested, grounded, reasoned over, acted on, and learned from.

1

Ingest

Connectors & integrations pull metrics, logs, events, traces and config from every source — agentless or agent-based, streaming or batch, over open APIs and MCP.

2

Normalize

Extract, Normalize & Load transforms heterogeneous telemetry into a single, consistent operations schema the whole platform understands.

3

Ground

The Federated Ops Data Store (MoxDB) unifies time-series, logs, events, topology, vectors and metadata into one multi-model cluster every agent shares.

4

Reason

ML models correlate, enrich, reduce noise, detect anomalies and forecast; Gen-AI (RAG + LLMs) explains findings and answers in natural language.

5

Act

The DRL-based orchestrator selects and executes the best remediation within policy guardrails, RBAC and human approvals.

6

Learn

Outcomes flow back into the store and the reinforcement-learning models, so accuracy and automation improve with every incident.

The layers

Every layer of the architecture

A modular, model-agnostic stack — adopt one layer or all of them without ripping out what you already run.

Connectors & Integrations

Pre-built collectors for monitoring, SIEM, ITSM, cloud, EDR/XDR and identity — plus an MCP gateway so agents can call any tool you already own.

Federated Ops Data Store

MoxDB — a multi-model cluster combining time-series, document, vector and graph stores with metadata logs, giving every agent a shared, queryable memory.

Processing & Analytics (ML)

Streaming enrichment, correlation, noise reduction, anomaly detection and forecasting models turn raw telemetry into ranked, explainable signals.

Gen-AI Services

Retrieval-augmented generation, LLM-based chat, and auto-generated reports & dashboards — grounded in your own operational data, not the open internet.

Orchestration Engine (DRL)

A deep-reinforcement-learning orchestrator that plans, sequences and executes multi-step remediations — with policy guardrails and approval gates on every action.

Agent Layer — Norra

Role-scoped agents (L1 support, Linux admin, CloudOps and more) that reason over the stack and do the work — supervised, governed and fully audited.

Design principles

Architected for the enterprise

Principles baked into every layer so the platform fits your environment, your governance and your scale.

Open & interoperable

Open APIs, webhooks and MCP mean the stack talks to your existing tools instead of replacing them.

Federated, not rip-and-replace

Data stays where it lives; the Ops Data Store federates context without forcing a migration.

Governed autonomy

RBAC, policy guardrails, approval workflows and immutable audit on every agent action.

Model-agnostic

Bring your own LLM or use ours; swap models per task without re-architecting the stack.

Elastic scale

Horizontally scalable, multi-tenant services that grow from a single team to a global NOC/SOC.

Secure & sovereign

Encryption everywhere, data-residency controls and post-quantum-ready cryptography.

Agentic AI needs more than a chatbot

Tools.Agents invoke ITMox/CyberMox & your tools via MCP.
Memory.MoxDB grounds every decision in real context.
Governance.Approvals, RBAC & audit on every action.
Action.Agents execute and verify, not just recommend.
Security & governance

Autonomy you can trust

Guardrails are part of the architecture, not an afterthought.

RBAC & approvals. Scope every agent to least privilege and require human sign-off on sensitive actions.
Immutable audit. Every decision, tool call and change is logged and replayable.
Encryption everywhere. TLS in transit, encryption at rest and isolated secrets.
Data residency. Keep data in-region or on-prem to meet sovereignty requirements.
Post-quantum ready. Crypto-agile design prepared for emerging PQC standards.
Policy guardrails. Declarative policies bound what agents can do, when and where.
Deployment

Deploys your way

The same architecture, delivered to fit your security and operating model.

SaaS · multi-tenant
Dedicated / on-prem
Air-gapped / sovereign
Hybrid
Integrations

Connects to your existing stack

Hundreds of connectors across the tools your NOC and SOC already run — no rip-and-replace.

Monitoring & Observability

PrometheusGrafanaDatadogZabbixNagiosElastic

SIEM & Log

SplunkQRadarSentinelElastic SIEMGraylog

ITSM & Ticketing

ServiceNowJiraZendeskFreshservicePagerDuty

Cloud & Kubernetes

AWSAzureGCPKubernetesOpenShift

EDR / XDR & Security

CrowdStrikeSentinelOneDefenderWazuhPalo Alto

Identity & ChatOps

OktaActive DirectoryEntra IDSlackMS Teams
Impact

What the architecture delivers

Outcomes teams see once the stack is running across NOC and SOC.

0
L1 tickets auto-resolved
0
Faster mean time to resolve
0
Less alert noise
0
Analyst capacity
Business value

Why teams choose the AI-native stack

One platform for IT and cybersecurity operations means faster resolution, lower cost, and no rip-and-replace of your existing tools.

Faster mean time to resolution

Shared context across ITMox and CyberMox cuts triage and fix time.

Lower operating cost

Agentic automation reduces reliance on added headcount and tool licenses.

No rip-and-replace

Norra and MoxDB plug into your existing monitoring, SIEM and ITSM tools.

Governed autonomy

Every agent action is approved, role-scoped and fully audited.

Get Started

The AI-native operations stack for IT and cybersecurity

See how the stack modernizes your operations.

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